Our Story

Every pet parent has faced that pang of guilt and anxiety when parting with their beloved fur babies. Jay Floyd, our founder, deeply resonated with this sentiment. While searching for a boarding solution for his cherished rottweiler, Sophie, Jay realized there was a gap in the market for a place where pets could have as much fun as their parents. Hence, The Ark was conceived. Envisioned as a sanctuary, The Ark is an all-encompassing pet haven, offering everything from a luxurious spa to an exciting daycare. Since our foundation in 2006, our mission has been to create a space where pets of all shapes and sizes feel cherished and safe.

The Story Continues

Fast forward to today, our Madison location serves the Huntsville community, embracing pets and parents alike. Our passionate and professional crew ensures your pets are treated as family, whether they're here for daycare, grooming, or just a treat from our Slobberbones Bakery & Market. At The Ark, you're not just leaving your pet; you're entrusting them to a family who loves them as you do. Visit us and experience the magic of The Ark today!

Simplified Services For Busy Pet Parents

We get it – life's pace can be relentless, but your dog's wellbeing remains paramount. At The Ark Pet Spa & Hotel, we've tailored our award-winning services to the rhythm of your life. Our commitment to excellence isn't just about pet care; it's about making every interaction seamless for you. From our efficient curbside pickup to hassle-free online payments and reservation requests, we've integrated modern conveniences to simplify your experience. Because while you juggle life's demands, we're here to ensure your furry friend gets nothing but the best, and you enjoy every moment of peace of mind. 

All Pets Are Welcomed At The Ark

Our doors swing open for more than just wagging tails! While many in the pet boarding industry limit their services to dogs, we pride ourselves on our inclusive approach. Sure, dogs are a big part of our family, but our heart and expertise extend to feline friends, chirpy parrots, slithering snakes, cuddly hamsters, majestic lizards, and yes, even the delightful trot of a miniature pig! Our diverse clientele is a testament to our belief that every pet, regardless of species, deserves unparalleled care and luxury. So, whether it's feathers, fur, or scales, The Ark is where they all find a home away from home.

Premium Facilities

At The Ark Pet Spa & Hotel, meticulous attention to detail and unwavering dedication have shaped our state-of-the-art facilities. Every Ark location boasts expansive indoor and outdoor play areas, thoughtfully designed for boundless fun. Our outdoor yards feature synthetic dog turf, ensuring your canine companions remain spotless even during their most playful moments. But our commitment to luxury doesn't stop at dogs. We've crafted spacious kennels, lavish cat condos for our feline guests, and specialized spaces for our exotic pet residents. And for the ever-caring pet parents, our private PET CAMS offer a comforting window to their fur babies, day or night. Dive into The Ark experience, where every corner is a testament to pet luxury and safety.

Commitment To Your Dogs Wellbeing

At The Ark Pet Spa & Hotel, your pet's safety and wellbeing aren't just priorities—they're our passion. We proudly invest in industry-leading training, ensuring every member of our crew is adept in pet CPR and first aid. But our commitment doesn't stop there. We utilize top-tier cleaning and sanitization products, paired with rigorous protocols, to guarantee a clean environment for your beloved companions. Furthermore, our management team is dedicated to excellence, regularly attending professional development sessions to stay ahead in pet care. At The Ark, we're not just caring for pets; we're setting the gold standard in pet hospitality. 

ABOUT US


Our Story

Pet parents know the feeling. That awful guilt and anxiety that creeps up whenever you have to leave a pet. But imagine… not feeling that.


Our founder Jay Floyd was feeling pet stressed when he and his family began researching boarding options for their beloved rottweiler, Sophie. They were leaving town on a short vacation, but everywhere they looked, they got the sneaking suspicion that Sophie wouldn’t be having as much fun as them during their time off.


To fill this gap, Jay set out to create a safe harbor for pets — a fun place where their parents wouldn’t feel an ounce of guilt leaving them for the day or for the week. The Ark would be an all-inclusive pet hotel, spa and daycare where all creatures great and small could feel safe and loved, from dogs and cats to hamsters and lizards. A place where dogs could socialize and play; where pets and parents alike looked forward to a visit; and where each animal’s unique needs would be considered.


In 2006, Jay built his Ark. And the animals arrived.

Today, you can find The Ark across the Southeast with more locations opening soon across the US. Wherever you find us, we are always guided by a strong crew that’s as dedicated to our community’s pets as to our own. A crew of animal-lovers who know how to properly care for pets and to create fun for them, guided by experts and trained thoroughly and thoughtfully. Since day one, our crew has made The Ark what it is.


As of 2011, the Ark in East Brainerd offers pet boarding, daycare, grooming and retail to pet owners in across Chattanooga. All of our crew members at East Brainerd are both pet lovers and pet care professionals. We strive to make every single pet who walks, waddles or flies through our doors feel like a part of the Ark family. 


The Ark in East Brainerd is conveniently located on East Brainerd Road, directly next to Taco Bell and Food City. Along with doggie daycare, pet boarding and grooming, the Ark in East Brainerd offers a full selection of all-natural dog treats and cookies in the Slobberbones Bakery & Market. While you’re picking your dog up from daycare, you can stock up on kibble, essential pet supplies and special treats that will leave your pup begging for more.


Give us a call at 423-521-8888 or come check us out at 7760 E. Brainerd Road.


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